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Frequently Asked Questions
Yes, we use only 100% genuine, high-quality leather. The specific type (e.g., full-grain, top-grain, or vegetable-tanned leather) is listed in the product description. Full-grain leather is the highest quality, known for its durability and unique patina that develops over time, making your product even more beautiful with age.
- Canada
- France
- Germany
- Italy
- Luxembourg
- Qatar
- Spain
- Türkiye
- United Arab Emirates
- United Kingdom
- United States
We typically process and ship orders within 1-3 business days. Delivery times depend on your location and the selected shipping method. You will receive a tracking number via email once your order is dispatched. Please see our ‘Shipping Policy‘ page for detailed information on costs, international delivery, and any potential delays.
The natural markings, such as slight variations in grain, scars, or wrinkles, are not defects. They are the inherent characteristics of genuine, high-quality leather and are a testament to its authenticity. These unique features ensure that no two products are exactly alike, giving your item its own distinct character and beauty.
Track the status of your order: After logging into your member account, you can find out your order details in the orders section (My account > Orders) and check your shipment by entering order ID and email address using this link >> Track Order